Reviews of Sooter’s Auto Service
Read what our customers have to say!
“Sooter’s is a family-run business that has been a Tucson tradition for the 15 years that I have lived here…probably a lot longer. It is so rare to find a truly HONEST auto repair shop. I have had work done here on several occasions, and on several vehicles, and I am fully confident that I was never over-charged and that the work was done right. Sooter’s gets my highest recommendation. In Tucson, there is none better.”
“I have been going to Sooters for almost 30 years. The work is great, as are the prices. I have never worked with anyone so honest. Once, after being stumped by a problem, and spending a couple of hours at it,Randy declined payment (” I didn’t do anything.”), and recommended me to a specialist that he trusted (it all worked out). I have never been disappointed in the service, or the treatment I received. There is a reason that they are now in their 3rd generation of operation… ”
“Went to Sooter’s initially because a friend recommended them, and because they’re close to the University. That was 16 years ago. They always listen carefully and present options, which is especially important because my cars are 20 years old and have accumulated 500,000 combined miles. If a repair is optional, they say so. If I’m using a car to run errands around town, they tell me to put off the repair till it’s necessary. If my daughter is taking a car to school 2000 miles away, they fix everything before she leaves. When a shop in another state replaced a fuel pump Sooter’s had installed 18 months earlier, Paul called the out-of-state shop to make sure the repair was done right, and Randy refunded the price of the pump, even though it hadn’t crossed my mind to ask. When my 22 year old in-town car developed exhaust problems, David said to fix the tail pipe and resonator (at another shop), but hold off on the exhaust manifold repair, because it might never get bad enough to matter. The staff have been together for decades, they remember the vehicles they work on, and I can call them from anywhere in North America for useful advice. They run the best shop I’ve ever deal with, and I trust them completely. ”
“The best service place. Honest owner and mechanics. They are not the cheapest, but not expensive either and will never charge you for things you do not need. Oil change from them is not only changing oil, they fill-up everything even your battery! A place you can trust. That is why they are always busy.”